RSD Holding B.V. (“Rehall”) attaches great importance to the privacy of its customers and users of its website. The personal data are processed and secured with the greatest possible care. In doing so RSD Holding B.V. (“Rehall”) complies with the General Data Protection Regulation (the GDPR). This Privacy Statement explains what personal data RSD Holding B.V. (“Rehall”) collects on you and how it uses the data. The data controller for data processing is Rehall / RSD Holding B.V., Tergouwen 13, 6051JE Maasbracht, The Netherlands.
If you register for this website, order something or reserve something or if you take part in a competition or questionnaire on this website you will be asked to provide us with your name, address, bank and payment details. This data will be used for the following purposes:
- providing our services and the invoicing thereof;
- handling your order and the processing thereof;
- making enquiries about our own products and services and those of others based on your personally selected choices. If you do not require this information then you may note this on your personal page or you may contact our customer service desk (see contact information);
- passing on data to third parties based on legal obligations.
We may also ask you to provide us with details regarding your work, function, age and interests. We use these details to provide us with a better insight into our customers and to improve our services and develop and amend our website in accordance with your personal preferences.
Finally, we record information (amongst other the IP-address used) to compile user statistics as well as for the protection of our website.
When you visit our website we automatically collect certain non-identifiable data. These technical data are used to administer the website and to optimise the website and service offered by Rehall. We process data including the following: IP address, data on the date and time of your visit to our website and the pages visited, the type of browser that you use, the website(s) through which you arrived on our website, the pages and parts of the website that you visit (how long, how often and in what order), what information you view and what information you upload to or download from the website and the duration of a visit or session.
We send a newsletter or mailing with which we want to inform interested parties about our products, services and promotions. Your email address is only added to the list of subscribers with your explicit permission. Each newsletter contains a reference/option to unsubscribe. The list of subscribers to the newsletter is not shared with third parties. We process data including the following: forename, surname, business name, email address and telephone number.
Sharing data with third parties
Your data are only shared with third parties with your prior permission or if we are compelled to share them on the basis of laws and regulations and/or if we are compelled to do so as a result of legal proceedings.
Transfer outside the EEA
Your data are not sent to recipients in countries outside the European Economic Area.
We make every effort to maintain the security of your personal data. We have taken appropriate technical and organisational measures to protect your personal data against wrongful processing and/or loss. In so doing we use a firewall and encryption to prevent access to data by unauthorised third parties. The data are saved at a location that is both physically and technically protected. Only a select group of employees have access to the data. The employees of Rehall who have access to your personal data are bound by a confidentiality obligation.
We save personal data for no longer than required for the purposes for which these data are collected, while complying with the applicable laws and regulations. Your rights At any given time you have the right to view the data we have collected, or have it changed, erased or restrict its processing. You also have the right to receive your data in a structured, usual and machine-readable form and transfer it to another organisation. To do this you can send us a written request to the address below:
Rehall / RSD Holding B.V.
We aim to respond to your request within four weeks of its receipt.
Our website uses third party cookies. A cookie is a small text file that is installed on your computer, tablet or smartphone during your visit to a website. Third parties use these cookies to record which pages you visit to build up a profile of your online behaviour. This profile is partly created based on comparable data obtained from your visits to other websites on which they advertise. This profile is not linked to your name, address, email address or suchlike as known to us. It only has the purpose of matching advertisements with your profile to make them as relevant as possible to you. Different third party cookies are used on this website. The following is a summary of the cookies that this website currently uses or may use in the future:
- LinkedIn Marketing Solutions
- Scorecard Research Beacon
- Facebook Connect
- Google Tagmanager
- Google Analytics
The American company Google sends a cookie through our website as a part of its Analytics service. We use this service to record the behaviour of website visitors and create reports on how visitors use the web site. Google can provide these data to third parties if Google is legally bound to, or if third parties process the data on behalf of Google. We have no influence on this. We have permitted Google to use the analytics data obtained for other Google services.
The data are transferred to Google and saved by Google on servers in the United States. Google abides by the Privacy Shield principles and is affiliated to the United States Department of Commerce s Privacy Shield program. This means there is a suitable level of protection for the processing of any personal data. You can block cookies in your browser. See the explanation from the Consumer s Association for details.
Third party websites
Our website can include links to third party websites. Rehall bears no responsibility for how these third parties use your personal data. So we advise you to also read the privacy statement for these websites before using the websites.
Questions, remarks or complaints
Should you have any questions, remarks or complaints with respect to this Privacy Statement or how Rehall registers or processes your data, you can contact us using the contact details below:
Rehall / RSD Holding B.V.
We aim to respond to your request, remark or complaint within four weeks of its receipt.
Rehall reserves the right to change this Privacy Statement. Changes will be published on this website. We advise you to regularly check this Privacy Statement so you are always familiar with the content of the applicable Privacy Statement.
This version was created on may 30th 2018